Yohannes Reta
Artist
Available
- Experience
- 5+ Years
- Profession
- Artist
- Education
- Bachelor's Degree
- Skills
- 14
Contact
- yo••••••••@gmail.com
- Phone
- •• ••• ••••
About
IT professional with 6+ years of experience spanning IT systems, infrastructure, technical support, and technology solutioning, currently serving as a Senior Project Management Officer at Moti Engineering PLC. Leads high-risk, time-sensitive technology initiatives across digital banking platforms, kiosk/CVM deployments, infrastructure, and SIEM/SOC environments. Combines hands-on expertise in VMware ESXi, Level 2/3 systems support, system administration, and advanced technical troubleshooting with the ability to architect custom web-based operational platforms and automated reporting solutions. Leverages a Computer Science background and strong cross- functional collaboration to align technical teams, vendors, and stakeholders while delivering structured documentation, KPI reporting, and project outcomes.
Skills
- HTML
- CSS
- Project management
- scripting
- Data & Reporting
- Helpdesk & Ticketing
- analytical reporting, bulk data organization.
- System & Application Support
- Scripting & Automation
- Website solution
- Server & Virtualization
- DB Admin (MySQL backup, recovery, and performance tuning.)
- Quality Management ISO 9001:2016 QMS training, internal audit participation, staff awareness sessions.
- Music/Audio Production
Work experience
-
Senior Project Manager
Nov 2025 – Present
Lead end-to-end execution of technology projects, including digital banking systems, kiosk/CVM deployments, and SIEM/SOC security infrastructure.
• Manage high-risk, time-sensitive projects requiring close coordination with banks, vendors, and internal engineering teams.
• Drive project recovery and stabilization for systems needing post-deployment corrections and vendor escalation.
• Produce structured documentation, including implementation plans, risk matrices, technical reports, and stakeholder updates.
• Monitor and report KPIs to evaluate project performance; prepare daily, weekly, and monthly analytical reports for management.
• Coordinate cross-functional teams across infrastructure, application, and support units; maintain confidentiality and security of company information. -
ICT Technician Analyst II
Jul 2024 – Nov 2025
Provided Level 2/3 technical support through Zoho Service Desk and Endpoint Central, maintaining 90% SLA compliance.
• Administered server virtualization (VMware ESXi), POS servers, printer servers and CICO systems.
• Performed LAN/WAN troubleshooting, switch and router configuration, and endpoint security management.
• Managed MySQL backup, recovery and performance tuning; built PHP/Python automation scripts and internal tools.
• Prepared KPI dashboards and daily/weekly/monthly analytical reports for management decision-making.
• Contributed to a 25% reduction in system downtime through preventive maintenance and faster incident resolution. -
Senior Technical Assistant
Jul 2018 – Jun 2024
Delivered hardware and software troubleshooting across computer laboratories, achieving 90% lab uptime.
• Taught lab courses in Java (OOP I/II), Database Management Systems (SQL), and Operating Systems.
• Trained 500+ students in advanced courses and basic computer skills; conducted digital-skills workshops for faculty and students.
• Designed and established 4+ computer labs for Computer Engineering coursework, including hands-on practical training environments.
• Coordinated as part of a task force preparing IT infrastructure, lab environments and software for an online exit-exam platform used by 500+ students.
Education
-
BSc
2022
Languages
- Amharic
- English
Professional details
- Profession
- Artist
- Gender
- Male
- Marital Status
- married